Information we receive
When you request an experience, we may receive your name, email address, telephone or WhatsApp number, preferred date and time, group size, language and any information you voluntarily provide about your trip.
How we use it
- To answer questions and check availability.
- To prepare, confirm and manage your requested service.
- To communicate operational information such as meeting points or changes.
- To comply with accounting, safety or legal obligations when applicable.
WhatsApp and external services
When you choose “Continue on WhatsApp,” you leave this website and communicate through WhatsApp. That service processes information under its own privacy terms. Payment providers, transport providers, guides or other suppliers receive only the information reasonably needed to deliver the confirmed service.
Retention and your choices
We keep reservation information only for as long as reasonably necessary for customer service, operational and legal purposes. You may request access, correction or deletion of your information, subject to any information we must retain by law.
Cookies
The current reservation experience does not require an advertising cookie profile. If analytics, advertising or additional tracking tools are added later, this notice and any required consent controls will be updated.